Search  this site   Yellow Pages  
Log in or sign up to contribute

Jim Britt's life revolves around food, chef-prepared or from his own kitchen. Beyond the blog, Jim is a partner a gBritt PR in Portland, which specializes in lifestyle public relations.


July 29, 2009
Bookmark and Share

Guest Experiences

When we speak of remarkable guest experiences, we typically think of something "bigger, faster, better". Not so at Cellardoor Winery. Their guest experiences are slower, more thoughtful and gracious. Today while sipping Cellardoor's newly released Vino DiVine (Vidal Blanc), I listened in as Bettina Doulton, winery owner, greeted a large group of guests and invited them to relax and enjoy their time at Cellardoor.

Bettina entertained the guests with a great story, not a sales pitch. She spoke of the restoration of Cellardoor's 200 year old barn, specifically the friends she's made during the process. She mentioned neighbors who remember the barn when it was a working farm, as long ago as the 1920's. In the midst of the greeting she called over to a group of guests entering the barn who were back for an annual visit. These folks, like many others, had returned for respite on the deck overlooking the vineyard.

From the Tasting Room the group moved downstairs to the cellar, to meet the winemakers and learn about the wines. In the cellar guests discover facts about grapes being used at Cellardoor and the wine making process. They heard of changes during the past year and a half and big changes coming in the years ahead. The cellar is filled with barrels, tanks and all sorts of equipment and gadgets. Like the Tasting Room above, the cellar is alive with a very welcoming energy.

Back upstairs the group was handed off to CC and treated to complimentary tastes. CC is one of the many talented team members at Cellardoor. Her passion and excitement is palpable. She has a magnetic quality. I should mention that she's married to Cellardoor winemaker, Aaron Peet. They are a dynamic duo, for sure.

Believe me when I say wonderful things are happening at Cellardoor Winery. Don't take my word for it, go to Cellardoor and see for yourself. The level of care of thoughtfulness displayed there all day every day is inspiring. Bravo Cellardoor.

Posted by jbritt at 10:03 PM
Bookmark and Share

Comments

Post a comment










Remember personal info?








© 2009 MaineToday Media, Inc.